Privacy Policy
1. Who We Are
This website, cotswoldsweddings.co.uk ("the Site"), is operated as a Cotswolds wedding planning and venue guide service based in the United Kingdom.
For the purposes of UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we are the data controller of personal information collected through this Site.
This Privacy Policy explains what personal data we collect from you, why we collect it, how we use it, and what rights you have in relation to it. Please read it carefully before using the Site or submitting any personal information.
2. Data We Collect
We collect personal data from you in the following ways:
Information you give us directly
Contact and enquiry forms: Your name, email address, phone number, wedding date, approximate guest numbers and any other details included in a message to us.
Email correspondence: If you contact us by email, the contents of that correspondence and any personal details it contains.
Newsletter sign-up: Your name and email address if you subscribe to receive updates or planning advice from us.
Information collected automatically
Usage data: Pages visited, time spent on the Site, links clicked and your journey through the Site.
Device and technical data: Your IP address, browser type and version, operating system and screen resolution.
Referral data: How you arrived at the Site (e.g. a search engine, social media or a link from another website).
Cookie data: See Section 6 for full details of the cookies we use.
Information from third parties
We may receive anonymised analytics data from third-party services such as Google Analytics. We do not purchase or receive personal data from third-party data brokers.
3. How We Use Your Data
We use the personal data we collect for the following purposes:
To respond to enquiries and provide our service
When you submit a contact form or send us an email, we use your name, contact details and wedding information to respond to your enquiry, answer your questions and, where relevant, provide wedding planning advice or venue recommendations tailored to your circumstances.
To send you marketing communications (with your consent)
If you have opted in to receive our newsletter or marketing emails, we will use your name and email address to send you wedding planning tips, venue updates and relevant content. You can unsubscribe at any time using the link in any email we send, or by contacting us directly.
To improve the Site
We use automatically collected usage and technical data, in anonymised or aggregated form, to understand how visitors use the Site and to improve its content, structure and performance.
To comply with our legal obligations
We may be required to retain or disclose certain personal data to comply with a legal obligation, court order or regulatory requirement.
We do not sell, rent or trade your personal data to any third party for their own marketing purposes, and we never will.
4. Legal Basis for Processing
Under UK GDPR, we must have a lawful basis for processing your personal data. Our lawful bases are:
Legitimate interests (Article 6(1)(f)): Processing your enquiry data and usage data to operate our business, respond to your questions and improve the Site. Our legitimate interest does not override your rights and freedoms.
Consent (Article 6(1)(a)): Sending you marketing emails, where you have clearly opted in. You can withdraw your consent at any time.
Legal obligation (Article 6(1)(c)): Retaining certain records to comply with applicable UK law.
5. Sharing Your Data
We do not share your personal data with third parties except in the following limited circumstances:
Service providers
We use a small number of trusted third-party service providers to operate the Site and manage communications. These may include email delivery services, website hosting providers and analytics tools such as Google Analytics. These providers act as data processors on our behalf and are contractually bound to process data only in accordance with our instructions and to maintain appropriate security measures.
Legal requirements
We may disclose personal data to law enforcement agencies, regulators or courts if we are legally required to do so, or if we believe disclosure is necessary to protect our rights, your safety or the safety of others.
Venue referrals
If you ask us to make a specific enquiry or referral to a wedding venue on your behalf, we will share your name and contact information with that venue only with your express permission. We will always tell you before doing so.
Business transfers
In the event that this business is sold or transferred, your data may be transferred to the new owner, who would be required to honour this Privacy Policy.
6. Cookies
Cookies are small text files placed on your device when you visit a website. We use cookies to help the Site function, understand how it is used, and (where you consent) to support analytics.
Essential cookies
These are necessary for the Site to function and cannot be switched off. They include cookies that remember your preferences within a session (such as accepting the cookie notice).
Analytics cookies
With your consent, we use Google Analytics to collect anonymised information about how visitors use the Site — pages viewed, time on site, and general geographic location (country level). This data is aggregated and does not identify you personally. You can opt out of Google Analytics tracking at any time using the Google Analytics Opt-out Browser Add-on.
Marketing cookies
We do not currently use advertising or retargeting cookies. If this changes, we will update this policy and ask for your consent before placing any such cookies.
Managing cookies
You can control and delete cookies through your browser settings. Disabling analytics cookies will not affect the functionality of the Site. Please refer to your browser's help documentation for instructions on managing cookies.
7. How Long We Keep Your Data
We retain personal data only for as long as necessary for the purpose for which it was collected, or as required by law. Our general retention periods are:
Enquiry and contact data:Up to 3 years from your last contact with us, unless you become a client (in which case, up to 7 years after our working relationship ends, in line with standard UK business record-keeping requirements).
Marketing subscriber data:For as long as you remain subscribed. Once you unsubscribe, we will remove you from active marketing lists within 30 days and retain only a minimal suppression record to ensure we do not contact you again.
Analytics data:Anonymised and aggregated analytics data may be retained for up to 26 months, in line with standard Google Analytics data retention settings.
When personal data is no longer required, we will securely delete or anonymise it.
8. Your Rights Under UK GDPR
As a UK resident, you have the following rights in relation to your personal data:
Right of access:You can request a copy of the personal data we hold about you (a Subject Access Request).
Right to rectification:You can ask us to correct inaccurate or incomplete personal data.
Right to erasure:You can ask us to delete your personal data in certain circumstances.
Right to restriction:You can ask us to restrict how we use your personal data in certain circumstances.
Right to data portability:Where processing is based on your consent or a contract, you can ask for your data in a structured, machine-readable format.
Right to object:You can object to processing based on our legitimate interests at any time. We will stop processing unless we have compelling legitimate grounds that override your interests.
Right to withdraw consent:Where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.
To exercise any of these rights, please contact us using the details in Section 13. We will respond within one calendar month. We will not charge a fee for reasonable requests.
Right to complain
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator:
Website: ico.org.uk
Helpline: 0303 123 1113
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
We would always prefer the opportunity to address your concern directly before you contact the ICO, so please do get in touch with us first.
9. Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction or alteration. These include using HTTPS encryption for all data transmitted to and from the Site, restricting access to personal data to authorised personnel only, and using reputable, security-conscious third-party service providers.
However, no method of transmission over the internet or electronic storage is 100% secure. If you suspect that your personal data has been compromised, please contact us immediately.
10. Third-Party Links
The Site contains links to wedding venue websites and other third-party websites. Once you leave our Site by clicking an external link, this Privacy Policy no longer applies. We are not responsible for the privacy practices of third-party sites and recommend reading the privacy policy of any website you visit.
11. Children
Our services are intended for adults. We do not knowingly collect personal data from anyone under the age of 18. If you believe that a child has submitted personal data to us, please contact us and we will take steps to delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or the services we offer. When we make material changes, we will update the “Last updated” date at the top of this page.
We encourage you to review this page periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy, wish to exercise any of your rights, or would like to make a complaint, please get in touch:
Email: jessie@cotswoldsweddings.co.uk
Website: cotswoldsweddings.co.uk
We aim to respond to all privacy-related enquiries within 5 working days, and to any Subject Access Request within one calendar month of receiving it.
This website, cotswoldsweddings.co.uk ("the Site"), is operated as a Cotswolds wedding planning and venue guide service based in the United Kingdom.
For the purposes of UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we are the data controller of personal information collected through this Site.
This Privacy Policy explains what personal data we collect from you, why we collect it, how we use it, and what rights you have in relation to it. Please read it carefully before using the Site or submitting any personal information.
2. Data We Collect
We collect personal data from you in the following ways:
Information you give us directly
Contact and enquiry forms: Your name, email address, phone number, wedding date, approximate guest numbers and any other details included in a message to us.
Email correspondence: If you contact us by email, the contents of that correspondence and any personal details it contains.
Newsletter sign-up: Your name and email address if you subscribe to receive updates or planning advice from us.
Information collected automatically
Usage data: Pages visited, time spent on the Site, links clicked and your journey through the Site.
Device and technical data: Your IP address, browser type and version, operating system and screen resolution.
Referral data: How you arrived at the Site (e.g. a search engine, social media or a link from another website).
Cookie data: See Section 6 for full details of the cookies we use.
Information from third parties
We may receive anonymised analytics data from third-party services such as Google Analytics. We do not purchase or receive personal data from third-party data brokers.
3. How We Use Your Data
We use the personal data we collect for the following purposes:
To respond to enquiries and provide our service
When you submit a contact form or send us an email, we use your name, contact details and wedding information to respond to your enquiry, answer your questions and, where relevant, provide wedding planning advice or venue recommendations tailored to your circumstances.
To send you marketing communications (with your consent)
If you have opted in to receive our newsletter or marketing emails, we will use your name and email address to send you wedding planning tips, venue updates and relevant content. You can unsubscribe at any time using the link in any email we send, or by contacting us directly.
To improve the Site
We use automatically collected usage and technical data, in anonymised or aggregated form, to understand how visitors use the Site and to improve its content, structure and performance.
To comply with our legal obligations
We may be required to retain or disclose certain personal data to comply with a legal obligation, court order or regulatory requirement.
We do not sell, rent or trade your personal data to any third party for their own marketing purposes, and we never will.
4. Legal Basis for Processing
Under UK GDPR, we must have a lawful basis for processing your personal data. Our lawful bases are:
Legitimate interests (Article 6(1)(f)): Processing your enquiry data and usage data to operate our business, respond to your questions and improve the Site. Our legitimate interest does not override your rights and freedoms.
Consent (Article 6(1)(a)): Sending you marketing emails, where you have clearly opted in. You can withdraw your consent at any time.
Legal obligation (Article 6(1)(c)): Retaining certain records to comply with applicable UK law.
5. Sharing Your Data
We do not share your personal data with third parties except in the following limited circumstances:
Service providers
We use a small number of trusted third-party service providers to operate the Site and manage communications. These may include email delivery services, website hosting providers and analytics tools such as Google Analytics. These providers act as data processors on our behalf and are contractually bound to process data only in accordance with our instructions and to maintain appropriate security measures.
Legal requirements
We may disclose personal data to law enforcement agencies, regulators or courts if we are legally required to do so, or if we believe disclosure is necessary to protect our rights, your safety or the safety of others.
Venue referrals
If you ask us to make a specific enquiry or referral to a wedding venue on your behalf, we will share your name and contact information with that venue only with your express permission. We will always tell you before doing so.
Business transfers
In the event that this business is sold or transferred, your data may be transferred to the new owner, who would be required to honour this Privacy Policy.
6. Cookies
Cookies are small text files placed on your device when you visit a website. We use cookies to help the Site function, understand how it is used, and (where you consent) to support analytics.
Essential cookies
These are necessary for the Site to function and cannot be switched off. They include cookies that remember your preferences within a session (such as accepting the cookie notice).
Analytics cookies
With your consent, we use Google Analytics to collect anonymised information about how visitors use the Site — pages viewed, time on site, and general geographic location (country level). This data is aggregated and does not identify you personally. You can opt out of Google Analytics tracking at any time using the Google Analytics Opt-out Browser Add-on.
Marketing cookies
We do not currently use advertising or retargeting cookies. If this changes, we will update this policy and ask for your consent before placing any such cookies.
Managing cookies
You can control and delete cookies through your browser settings. Disabling analytics cookies will not affect the functionality of the Site. Please refer to your browser's help documentation for instructions on managing cookies.
7. How Long We Keep Your Data
We retain personal data only for as long as necessary for the purpose for which it was collected, or as required by law. Our general retention periods are:
Enquiry and contact data:Up to 3 years from your last contact with us, unless you become a client (in which case, up to 7 years after our working relationship ends, in line with standard UK business record-keeping requirements).
Marketing subscriber data:For as long as you remain subscribed. Once you unsubscribe, we will remove you from active marketing lists within 30 days and retain only a minimal suppression record to ensure we do not contact you again.
Analytics data:Anonymised and aggregated analytics data may be retained for up to 26 months, in line with standard Google Analytics data retention settings.
When personal data is no longer required, we will securely delete or anonymise it.
8. Your Rights Under UK GDPR
As a UK resident, you have the following rights in relation to your personal data:
Right of access:You can request a copy of the personal data we hold about you (a Subject Access Request).
Right to rectification:You can ask us to correct inaccurate or incomplete personal data.
Right to erasure:You can ask us to delete your personal data in certain circumstances.
Right to restriction:You can ask us to restrict how we use your personal data in certain circumstances.
Right to data portability:Where processing is based on your consent or a contract, you can ask for your data in a structured, machine-readable format.
Right to object:You can object to processing based on our legitimate interests at any time. We will stop processing unless we have compelling legitimate grounds that override your interests.
Right to withdraw consent:Where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.
To exercise any of these rights, please contact us using the details in Section 13. We will respond within one calendar month. We will not charge a fee for reasonable requests.
Right to complain
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator:
Website: ico.org.uk
Helpline: 0303 123 1113
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
We would always prefer the opportunity to address your concern directly before you contact the ICO, so please do get in touch with us first.
9. Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction or alteration. These include using HTTPS encryption for all data transmitted to and from the Site, restricting access to personal data to authorised personnel only, and using reputable, security-conscious third-party service providers.
However, no method of transmission over the internet or electronic storage is 100% secure. If you suspect that your personal data has been compromised, please contact us immediately.
10. Third-Party Links
The Site contains links to wedding venue websites and other third-party websites. Once you leave our Site by clicking an external link, this Privacy Policy no longer applies. We are not responsible for the privacy practices of third-party sites and recommend reading the privacy policy of any website you visit.
11. Children
Our services are intended for adults. We do not knowingly collect personal data from anyone under the age of 18. If you believe that a child has submitted personal data to us, please contact us and we will take steps to delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or the services we offer. When we make material changes, we will update the “Last updated” date at the top of this page.
We encourage you to review this page periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy, wish to exercise any of your rights, or would like to make a complaint, please get in touch:
Email: jessie@cotswoldsweddings.co.uk
Website: cotswoldsweddings.co.uk
We aim to respond to all privacy-related enquiries within 5 working days, and to any Subject Access Request within one calendar month of receiving it.